RORO SERVICE

Goods Tracking Support

What we do!!
  • Issue Tracking:
    UPS records and follows the progress of customer problems, bugs, or requests. 
     
  • Status Updates:
    UPS Keep customers and internal teams informed about the status of issues, tasks, or projects. 
     
  • Timely Responses:
    We Ensure prompt and efficient responses to inquiries and requests. 
     
  • Resolution Tracking:
    UPS Monitors the resolution of issues and ensuring they are resolved effectively. 
     
  • Performance Monitoring:
    Tracking key metrics like response times, resolution times, and customer satisfaction scores to identify areas for improvement. 
     
  • Accountability:
    UPS Assigns ownership of issues and tasks to ensure that they are addressed and resolved. 
     
  • Knowledge Base:
    UPS Maintains a repository of information on common problems and solutions to improve efficiency and reduce repetitive issues. 
     
  • Data Analysis:
    UPS tracks data to identify trends, patterns, and areas for improvement in customer service and operations.